::: Glory Travelmart :::

DEFINATIONS:
In these TERMS & CONDITIONS, Glory TravelMart Sdn. Bhd. own and operate the travel+ CLUB REWARDS membership program described as a Business-to-Business (B2B) and Business-to-Customer (B2C) Loyalty Program designed to involve various tourism related business communities to participate as provider of products and services offering multi-representation in its rewards to MEMBERS as an acknowledgement given for support and patronage. 'Program' refers to the travel+ CLUB REWARDS membership program. 'Member' is defined as an above 18 years of age individual who is resident of Malaysia that maintains a valid membership. The 'Card' refers to the travel+ CLUB REWARDS membership card, or any other designated card. 'Account' is defined as Member's Points record. 'Gifts' are described as the goods and/or services offered by Glory TravelMart Sdn. Bhd. (herein referred as the owner and operator) to Members in exchange for sufficient amount of Points while 'Privileges and Discounts' denotes concessions and savings extended by Participating Companies for Members enjoyment. 'Membership' means those arrangements by which a Member agrees to participate in the program and receives Points, Privileges and/or Discounts by purchasing qualifying goods and services from Glory TravelMart Sdn. Bhd. and/or Participating Companies and so qualifies for Gifts, Concessions and/or Savings respectively under these Terms & Conditions. Reference to 'Participating Companies' are those companies (and other persons) who supply qualifying goods and services offering Concessions and/or Discounts or in respect of which Points will be credited under the program. 'Supplier' means Gifts provider or company/persons that are engaged by Glory TravelMart Sdn. Bhd. to supply the Gifts. 'Participating Companies' are defined as, Suppliers, Service Suppliers, Contractors, Vendors, Agencies, Agents or Persons, which are appointed by Glory TravelMart Sdn. Bhd. for purposes of managing various aspects of the travel+ CLUB REWARDS membership program.

MEMBERSHIP:

Membership is renewable on yearly basis by means of an annual membership fee of RM20.00 and must agree to be bound by these Terms & Conditions as varied from time-to-time.
Application is open to all residents of Malaysia and only an individual above the age of 18 years may be member.
Membership Card will be issued to a Member upon approval of acceptance including the activation of Login Username and Password to access into Member Center of the Website under the domain names of www.glorytravelmart.travel, www.travelplus.com.my or www.trulymalaysia.com.my.
A member must notify Glory TravelMart Sdn. Bhd. of a loss or damaged Membership Card. A fee of RM20.00 will be charged for a replacement.
The Card is not transferable and it's used to earn Points for Gifts and gain Privileges and/or Discounts are exclusive for Members with valid membership.
To enjoy Privileges and Discounts at Participating Companies establishments/outlets and that qualifying goods and services are appropriately concluded, Member must present a valid Membership Card before a transaction.
Points earned are not transferable nor can it be exchanged for cash other than its sole purpose to redeem Gifts.
In the event that the Membership expires or is terminated by either party, its benefits to earn Points for Gifts and gain Privileges and/or Discounts will be discontinued including the termination of Login Username and Password to deny access into Member Center of the Website under the domain names of www.glorytravelmart.travel, www.travelplus.com.my or www.trulymalaysia.com.my. Likewise, it will result in forfeiture of remaining points in a Member's Account.
Request for Annual Membership Renewal must be executed minimum 3 days before expiry of present Membership term. Only then remaining Points in a Member's Account is carried forward to the next term of Membership otherwise it will result in forfeiture of remaining Points in a Member's Account.
Glory TravelMart Sdn. Bhd. reserves the right to refuse an application for Membership and reserves the right not to disclose the reasons for such refusal.
Glory TravelMart Sdn. Bhd. reserves the right to withdraw the Card at any time or terminate Membership or both as and when necessary without notice and for any reason, including if the Member fails to comply with these Terms & Conditions:-
1. Supplies any misleading information or makes any misrepresentations to Glory TravelMart Sdn. Bhd. or to any Participating Companies in connection with travel+ CLUB REWARDS; or
2. Abuses any privileges and discounts accorded to the Member under the Program; or
3. Engages in any fraudulent activities under the Program; or
4. Is deceased or is declared a bankrupt; or
5. Displays inappropriate behavior against any member of Glory TravelMart Sdn. Bhd. staff.
Glory TravelMart Sdn. Bhd. reserves the right to suspend or terminate the Program at any time it deems necessary. In such a case, Glory TravelMart Sdn. Bhd. shall give advance notice to members in the manner Glory TravelMart Sdn. Bhd. deems appropriate.
Glory TravelMart Sdn. Bhd. reserves the right to omit, add or amend the Membership Terms and Conditions with no prior notice. Any new or amended Terms and Conditions will supersede the existing Membership Terms and Conditions.
A Member must edit immediately of any change to Member's Profile established in the Member Center of the Website under the domain names of www.glorytravelmart.travel, www.travelplus.com.my or www.trulymalaysia.com.my for notification and verification purposes.
Glory TravelMart Sdn. Bhd. reserves the right to utilize member database information for marketing purposes.
Any tax arising from a Member's participation in the Program is the sole responsibility of the Member.

COLLECTING POINTS:
Typically, only from an initiated internet/online purchase of every One (1) Ringgit Malaysia by a Member of the qualifying goods and services offered in the Website under the domain names of www.glorytravelmart.travel, www.travelplus.com.my or www.trulymalaysia.com.my, Glory TravelMart Sdn. Bhd. and/or Participating Company shall reward an equivalent of one (1) redemption point otherwise specified. Glory TravelMart Sdn. Bhd. and Participating Companies will from time-to-time determine which goods or services are qualifying goods and services and the number of points that will be recorded in a Member's Account for such purchases. Glory TravelMart Sdn. Bhd. and Participating Companies may also from time-to-time offer exclusive promotions for specified groups of Members. Changes in Participating Companies, the Points issuance rate and the offers, may be made without prior notification to Members.

The followings apply for a Member to be entitled to Points:-

Points will be recorded in a Member's Account immediately only when Member initiate an internet/online purchase for qualifying goods and services from a Participating Company offered in the Website of domain names, www.glorytravelmart.com.my / www.travelplus.com.my or www.trulymalaysia.com.my; and
For verification members are required to submit their Login Username and Password including an assigned valid membership number in a secured internet page to ensure that qualifying goods and services are appropriately concluded.

Points cannot be redeemed until it is credited to the Member's Account. Points will be recorded in the Member's Account only after the Participating Company has notified Glory TravelMart Sdn. Bhd. of the details of the relevant transaction.

All qualifying goods and services offered by Participating Companies adopt a no refund policy. A Member who has collected Points for such qualifying goods or services from Participating Companies may not be eligible for any refund for the relevant transaction.

Member's Account information is put to view in the Member Center of the Website under the domain names of www.glorytravelmart.travel, www.travelplus.com.my or www.trulymalaysia.com.my. Points earned are recorded as Points Available, is and the same as Points Balance which is Points recorded and deducted during the period and the closing Points Balance. These Points will be recorded instantly by the system applied or any other predetermined interval depending on the frequency of notification from the respective Participating Companies.

Disputes arising over the Points Available must be notified to Glory TravelMart Sdn. Bhd. within seven (7) days from the date of the relevant transaction. Members are requested to provide supporting documents wherever applicable to assist Glory TravelMart Sdn. Bhd. settle the dispute. The Available Balance will otherwise be taken to be correct and binding on the Member. Glory TravelMart Sdn. Bhd.'s decision on any such dispute is final and binding.

Glory TravelMart Sdn. Bhd. will not record Points given by any company, nor entertain any dispute arising from a Participating Company after they have ceased to be a Participating Company in the Program.

REDEEMING GIFTS:
Member with sufficient Points is eligible to redeem gifts and can only do so by Login Username and Password to gain access into the Member Center of the Website under the domain names of www.glorytravelmart.travel, www.travelplus.com.my or www.trulymalaysia.com.my to use the redemption method implemented in the system by Glory TravelMart Sdn. Bhd. Redemption orders once accepted by Glory TravelMart Sdn. Bhd. cannot be revoked, cancelled, returned or exchanged, and the affected Points will not be reinstated. Glory TravelMart Sdn. Bhd. reserves the right to decline redemptions made through any other channel without any notification. Glory TravelMart Sdn. Bhd. gives no representation or warranty with respect to any products and/or services featured in the Member Center as Gifts at its Redemption Page or other channels of redemption. In particular, Glory TravelMart Sdn. Bhd. gives no warranty with respect to the quality of the Gifts or their suitability for any purpose. However, Members may liaise directly with the Supplier according to the warranty awarded.

Certain Gifts, which are in the form of certificates/vouchers are valid for use only at participating outlets or Suppliers as mentioned on the certificates/vouchers and only for the specific matters mentioned herein. The certificates/vouchers are valid for use until the date specified and subject to the Terms and Conditions (which includes booking requirements, cancellation restrictions, warranties and limitations of liability) therein. If certificates/vouchers remain unused after date specified, the certificates/vouchers will lapse and will not be replaced. Issuance of dining, travel, or hotel accommodation voucher does not constitute a reservation. The entitled Member is responsible for notifying and making all reservations. Glory TravelMart Sdn. Bhd. does not accept liability whatsoever (including negligence) with respect to the Gifts supplied or in connection with any Supplier's refusal to accept certificates/vouchers issued by Glory TravelMart Sdn. Bhd. for the purpose of redeeming Gifts. Any disputes' arising from this is solely between the Members and Suppliers. For general terms and conditions on vouchers, please refer to Voucher Terms for more information.

PICK-UP/DELIVERY OF GIFTS:
Upon receiving the redemption order from Members, Glory TravelMart Sdn. Bhd. will attempt to process the redeemed Gifts to Members within seven (7) working days but is not responsible to deliver the redeemed Gifts. Members can collect the Gifts after fourteen (14) days from receiving our advice informing approval of the redeemed Gifts directly from the office of Glory TravelMart Sdn. Bhd. as per the appended address:

No. 161A (1st. Floor),
Jalan Kenari 23A,
Bandar Puchong Jaya,
47100 Puchong,
Selangor Darul Ehsan, Malaysia.
Tel.: 603-80761318 / 80766278 Fax.: 603-80767803

Members are advised to examine all pick-ups Gifts upon receipt. If a Member finds the Gifts faulty/damaged, he/she is to request for a replacement immediately. Any disputes after signing receipt of the Gifts will not be entertained and Members will be required to liaise directly with the respective Suppliers according to the warranty information.

Glory TravelMart Sdn. Bhd. is not responsible to deliver the redeemed Gifts. If so requested by Members, an appropriate delivery charges will be imposed for the following reasons:-

Delivery within Malaysia only, Peninsular and East Malaysia; or
Re-delivery of Gifts that have been returned as a result of being unclaimed; or
Re-delivery of Gifts that have been returned under the following circumstances i.e. incomplete address, P.O. Box addresses, non-Malaysian addresses, person has shifted, no such person or for any other failed delivery reasons; or
Urgent delivery (less than 1 week from process date).

When such request arises by Members, the Gifts will be delivered (at Glory TravelMart. Sdn. Bhd.'s option), to the current address of the Member shown in Glory TravelMart Sdn. Bhd.'s record or any other address as authorized by the Member. Glory TravelMart Sdn. Bhd. will not deliver to P.O. Box addresses and addresses outside Malaysia. Member/recipient of Gifts is obliged to present ID documentation to the delivery staff, failing which the delivery staff has the right to refuse delivery and will return the Gifts to Glory TravelMart Sdn. Bhd. as unclaimed. Delivery of Gifts will be made to the address as specified by the Member, or to the occupants at the delivery address, and where such address is an office, to any office staff. Such acknowledgment shall be deemed to be the acknowledgment of the Member.

Members requesting for the Gifts to be delivered are advised that Glory TravelMart Sdn. Bhd. will not be responsible in whatsoever circumstances when the Gifts are reported loss or damaged upon receiving. Any disputes will not be entertained and Members will be required to liaise directly with the respective provider, a company/person that Glory TravelMart Sdn. Bhd. has assigned/appointed/engaged on Members behalf to facilitate the delivery.

To the same, if Members upon receipt were to find that the Gifts as delivered are faulty/damaged Glory TravelMart Sdn. Bhd. will not entertain any disputes and Members are required to liaise directly with the respective Suppliers according to the warranty information.

Members requesting for Gifts to be delivered do not include installation cost; any installation cost incurred will be borne by Members.

All Gifts unclaimed after two (2) months from the redemption date (the day our advice informing approval) will be deemed as forfeited. Points used will not be reinstated. It is the Member's responsibility to contact Glory TravelMart Sdn. Bhd. if the Gifts have not been received after one (1) month from request.

All Gifts are subject to availability. Once redeemed, these Gifts cannot be revoked, cancelled, returned or exchanged, and Points will not be reinstated. Glory TravelMart Sdn. Bhd. reserves the right to adjust the Points required for redemption of Gifts, as well as replacing any Gifts with other item of approximate equivalent value without prior notice. Glory TravelMart Sdn. Bhd. reserves the right to refuse the redemption of any Gifts or recall the redeemed item if Glory TravelMart Sdn. Bhd. has any reason to suspect the Points were fraudulently accumulated by the Member or wrongly recorded.

All Gifts are subject to such Terms and Conditions as are mentioned in the current Gifts schedule or in any other Terms and Conditions relating to the Gift, as determined by the Suppliers, including any ticket for airline travel. It is the Member's responsibility to satisfy any Terms and Conditions imposed by an airline or other Suppliers including advance booking requirements and any restrictions and/or fees payable in respect of the cancellation or alteration of tickets.

DEDUCTION OF POINTS:
The number of Points published for a Gift claimed by a Member will be deducted from the Points Available, is and the same as Points Balance of the Member's Account. Any Points, which are not used by a Member to claim a Gift within his/her Membership period in which the Points were recorded, will automatically be deducted/forfeited in full of the Points Available or Balance in a Member's Account in the event that his/her Membership expires or is terminated by either party.

Glory TravelMart Sdn. Bhd. may also deduct from the Points Available is and the same as Points Balance in a Member's Account, given the following circumstances:-
Any Points suspected to be fraudulently recorded; or
Any Points recorded in error; or
Any Points relating to a transaction which is cancelled; or

Glory TravelMart Sdn. Bhd. reserves the right to deduct any such Points as stated above without notifying the Member.

POLICY ON PERSONAL DATA:
Glory TravelMart Sdn. Bhd. as owner and operator of travel+ CLUB REWARDS Program respect the privacy of its Members. This is Glory TravelMart Sdn. Bhd.'s policy on personal information collected through the Program. It is part of the travel+ CLUB REWARDS Membership Terms & Conditions and that Members are fully aware of these Terms & Conditions.

Any of this information may be used by, and shared between Glory TravelMart Sdn. Bhd. and its Business Partners where necessary to operate the Program in order to provide Members with services relating to the Program, to communicate with Members, to status Members, to promote offers to Members, to fulfill Members' requests including redemption orders, and for identification purposes. It is optional for a Member to provide the above information; however, if a Member chooses not to do so, Glory TravelMart Sdn. Bhd. may not be able to fulfill the services mentioned above. From time to time, Glory TravelMart Sdn. Bhd. may ask for additional information, to help improve its services to Members, to create more opportunities for Members to enjoy the Program, to follow up with Members for feedback or to help prevent abuse of the Program. Also, Glory TravelMart Sdn. Bhd. may automatically collect other information about Members indirectly through its database such as customer profile and consumer behavior. Any customer information (including Members name and contact details) and consumer behavior but excluding information that relate to specific goods or services that a Member buys, may be used by Glory TravelMart Sdn. Bhd. to analyze Members' activity on the Program. Glory TravelMart Sdn. Bhd. may also use that information, and share it with the Business Partners in order to facilitate various services to the Members, to extend Member benefits and special offers, and for marketing purposes including planning, product development, telemarketing promotions, research and other carefully screened marketing programs or activities, which Glory TravelMart Sdn. Bhd. and/or the Business Partners believe are likely to interest Members. Information regarding the specific goods or services a Member buys from a particular Participating Company will not be passed to Glory TravelMart Sdn. Bhd. or any other Glory TravelMart Sdn. Bhd.'s Business Partners except where required to operate the Program. A Participating Company with whom a Member uses his or her Card or take up an offer, may use information about the specific goods or services which the Member registers interest or purchases, to market to the Member or to update a database on which the Member already appears and will be entitled to do this even if the Member leaves the Program. Members can refer to participant list to view the list of Participating Companies (which for these purposes include all companies in the same legal group).

Each Member is responsible for an Account and so will have access to information on all transactions on the Account that will only be able to check the Points Available, is and the same as Points Balance on the Account and details of Points collected by them is put to view in the Member Center of the Website under the domain names of www.glorytravelmart.travel, www.travelplus.com.my or www.trulymalaysia.com.my by Login their own Username and Password as initiated by themselves. Offers and marketing materials may be sent to Members.

Members shall ensure that all personal detail provided to Glory TravelMart Sdn. Bhd. is accurate at the point of submission and that Glory TravelMart Sdn. Bhd. is kept abreast and updated of any change in their personal details. If for any reason a Member believes that his or her personal information lodged with Glory TravelMart Sdn. Bhd. is inaccurate or if a Member would like to amend and reconfirm his or her personal information, they can Login their own Username and Password as initiated by him/her self to get into Member's Profile at the Member Center of the Website under the domain names of www.glorytravelmart.travel, www.travelplus.com.my or www.trulymalaysia.com.my to edit for notification and verification purposes. Members shall ensure that Glory TravelMart Sdn. Bhd. is kept abreast and updated of any change in their mailing address.

Members are also requested to take special care to keep their Login Username and Password confidential and not disclose it to anyone else. Glory TravelMart Sdn. Bhd. is not responsible for any abuse of the Login Password. Should a Member believe that an unauthorized person has become aware of their Login Password, as a Member he/she is obliged to get into the Member Center of the Website under the domain names of www.glorytravelmart.travel, www.travelplus.com.my or www.trulymalaysia.com.my to immediately facilitate change of his/her Password.

For as long as a Member remains in the Program and maintains his/her travel+ CLUB REWARDS Membership, their information will remain with Glory TravelMart Sdn. Bhd. Glory TravelMart Sdn. Bhd. will take all practicable steps to ensure the security of the data at all times from any unauthorized access. Glory TravelMart Sdn. Bhd. will endeavor not to disclose any personally identifiable information to any organization unless necessary to operate the Program and/or if Glory TravelMart Sdn. Bhd. is legally required to do so by law. Members will be treated as having given permission for disclosures referred to in this policy.

GENERAL:
Membership Cards are not transferable and are the property of Glory TravelMart Sdn. Bhd. Points, and any rights they award, cannot be sold, transferred, assigned or otherwise dealt with except in accordance with these Terms and Conditions. Points have no cash or monetary value. Glory TravelMart Sdn. Bhd. may, at its absolute discretion, allow the transfer of Points under certain exceptional circumstances.

Glory TravelMart Sdn. Bhd. may change, at any time and without prior notice, these Terms and Conditions, the Gift offers and/or the Participating Companies. Glory TravelMart Sdn. Bhd. may make that change even if it has the effect of reducing or extinguishing the number or value of, or the period of expiry of, any existing or future Points. Glory TravelMart Sdn. Bhd. will attempt to notify Members of any changes. Glory TravelMart Sdn. Bhd. may also change, at any time and without prior notice, the qualifying goods and services including concessions and savings extended by Participating Companies for Members enjoyment and/or the number of Points, which Members will receive for purchasing such goods and services.

A notice shall be deemed to be given by Glory TravelMart Sdn. Bhd. to a Member if it is posted to the address of the Member appearing in the Glory TravelMart Sdn. Bhd. records or published in the media or on its website under the domain names of www.glorytravelmart.travel, www.travelplus.com.my or www.trulymalaysia.com.my.

Glory TravelMart Sdn. Bhd. is not liable under the following circumstances:-

Any delay in replacing a Membership Card or for any unauthorized use of Membership;
Any failure of a Member to notify a Participating Company that a transaction is a travel+ CLUB REWARDS transaction;
Any delay/failure of a Participating Company to notify Glory TravelMart Sdn. Bhd. of the details of a transaction;
Any unauthorized redemption of Points;
Any unauthorized use of Points or unauthorized sale of Points;
Any loss, theft or damage to any Gift in the course of delivery;
Any Gift not being available for any reason;
Any failure by the Supplier to meet the Terms and Conditions to supply the Gift;
Any failure to notify Members of any changes in these Terms and Conditions, the Gift offered, Participating Companies, qualifying goods and services including concessions and savings extended by Participating Companies for Members enjoyment and/or the number of Points which will be recorded for the purchase of qualifying goods and services;
The suspension and/or termination of the Program;
Any technical failure of system, including Website under the domain names of www.glorytravelmart.travel, www.travelplus.com.my or www.trulymalaysia.com.my which may obstruct a Member's transaction.

All conditions and warranties whether express or implied and whether arising under legislation or otherwise, as to the condition, suitability, quality, fitness or safety of any goods or services supplied under the Program are expressly excluded to the full extent permitted by law. Any liability Glory TravelMart Sdn. Bhd. may have to a Member under legislation in respect of such goods and services which cannot be excluded is limited, where permitted, to supplying, or paying the cost of supplying, the goods or services again or repairing, or paying the costs of repairing the goods, at Glory TravelMart Sdn. Bhd.'s option. Glory TravelMart Sdn. Bhd. provides the Program for Participating Companies and Suppliers, and any exclusion or limitation of liability in these Terms and Conditions also applies to each of those companies, their employees and agents. Glory TravelMart Sdn. Bhd.'s Business Partners do not have any authority, express or implied, to make any representation, warranty or statement on behalf of Glory TravelMart Sdn. Bhd.

Glory TravelMart Sdn. Bhd. reserves the right to suspend or terminate the travel+ CLUB REWARDS Program at any time without prior notice. Glory TravelMart Sdn. Bhd. reserves the right to assign or sell the Program to another company whereby Glory TravelMart Sdn. Bhd. transfers all rights and obligations under these Membership terms without any further consent and may disclose or transfer all information held about Members to a prospective or actual new owner. Such a disclosure or transfer may not alter the rights of the Member in respect of the use that can be made of such information by such other company.

Glory TravelMart Sdn. Bhd. is a company registered in Malaysia under company registration number 556404-A whose registered office is 64 Persiaran 65C, Pekeliling Business Center 53000 Kuala Lumpur Wilayah Persekutuan, Malaysia.

CERTIFICATE/VOUCHER:
These terms describe in detail the terms and condition that applies to Gifts in the form of Certificates and Vouchers.

The certificate/voucher is only valid for use at participating outlets or Suppliers as mentioned on the certificate/voucher and only on specific matters mentioned therein. Please refer to the outlet listing for more specific terms.
The certificate/voucher is only valid for use until the expiry date indicated on it and is not transferable.
If the certificate/voucher remains unused after the expiry date, it will not be extended and replaced.
Cancellation of certificate/voucher will not be accepted to allow reinstatement of Points.
The certificate/voucher is not refundable or exchangeable for cash.
In the event that certificate/voucher is in the form of cash vouchers, the recipient will have to bear the difference if purchase of goods or services exceeds the certificate/voucher face value. If the purchase amount is less than the certificate/voucher value, the difference will not be paid out to the recipient.
t is the recipient's responsibility to make their own reservation with the participating outlets or Suppliers when required.
Please note that hotel reservations are subject to room availability. It is advisable that a credit card number be provided to the hotel to help ensure that reservations are kept open for late check-ins.
For hotel certificates/vouchers, the recipient is required to place a deposit upon check-in. Incidental charges, if any, will be borne by the recipient and will be deducted from the deposit. Remaining deposit is refundable.
The recipient may be requested to present their NRIC/Passport, original certificate/voucher and travel+ CLUB REWARDS Membership Card upon redemption at the selected participating outlets or Suppliers.
Only original certificates/vouchers will be accepted. Participating outlets or Suppliers will not accept damaged, defaced or photocopied certificate/vouchers.
The participating outlet or Supplier also reserves the right to decline the certificate/voucher if found to be forged, tampered, expired and the certificate/voucher details do not match the recipient's NRIC/Passport.
Glory TravelMart Sdn. Bhd. or the participating outlets/Suppliers will not replace lost, stolen, damaged and expired certificate/vouchers.
This certificate/voucher may not be valid during promotions or special offers. As such, the recipient is required to refer to the participating outlets/Suppliers during the stipulated period of the certificate/voucher validity.
Please be advised that the participating outlets or Suppliers own terms and conditions (which includes reservation requirements, cancellation restrictions, warranties and limitations) will also apply.